These general conditions of sale are concluded on this website www.shyrz.fr published by the company SASU ECLIPSE CORP owner of the brand "Shyrz", whose head office is located at 60 Rue François 1ER, 75008 Paris.
We are at your disposal for any request for additional information at the following email address : contact@shyrz.fr
Our store is hosted by “Shopify”, They provide us with the e-commerce platform that allows us to sell our products and services to you.
1 – DEFINITIONS
“Customer” : legal or natural person, aged at least 18, registered on the Service and making an online purchase of Product(s).
“Order” : any purchase of Product(s) made from the Service by a Customer.
“Company” : SASU ECLIPSE CORP with capital of €1,000, 60 Rue François 1ER, 75008, Paris, registered with the Paris RCS under number 948 032 339, intra-community VAT number: FR90948032339.
“Products” : Physical product (such as clothing, goodies, etc.).
“Customer Service” : service made available to the Customer by the Company from Monday to Friday from 9 a.m. to 7 p.m. at the email address contact@shyrz.fr
2 – APPLICATION OF THE CGV
These General Conditions of Sale come into force as soon as the Customer places an Order on our website. The Customer therefore undertakes to consult these General Terms and Conditions and validate them, before each Order by checking the box provided for this purpose.
These General Terms and Conditions, which the Company reserves the right to modify at any time, prevail, except under specific conditions issued by the Company, over all other documents or conditions, which the Customer expressly declares to know and accept.
Only the version of the General Terms and Conditions which is online at the time the Customer places the Order applies between the Company and the Customer.
3 – ORDERS
3.1 Orders can be placed anywhere in the world. Any Order placed by a Customer residing outside French territory will be processed in accordance with these General Terms and Conditions, subject to the legislative provisions otherwise applicable in the country where the Customer placing the Order is domiciled.
3.2 To place an order, the Customer undertakes to respect the following procedure consisting of:
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select your Products (by entering the desired size and quantities);
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view your Order summary (displaying the detailed prices of each Product as well as the total price of your Order);
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select your delivery method;
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validate your Order by clicking on the “Order validation” link;
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proceed to payment by clicking on the “payment confirmation” link or any other link indicating that placing an order requires payment.
The Customer has, provided that he has not yet confirmed his payment, the possibility of reconsidering the choice of his Products at any time, of rectifying any errors made when entering his Order and/or to modify all or part of their identification data (including billing and/or delivery address).
Any confirmation of payment requires acceptance of these General Terms and Conditions which the Customer undertakes to validate, after having read them in full, by checking the box provided for this purpose.
4 - SECURE PAYMENT
4.1 Payment is due immediately upon ordering, and is made by credit card via the secure system provided by the payment provider Stripe Payments Europe, Limited.
4.2 The information transmitted is encrypted and cannot be read during transport over the network.
4.3 Once the payment is initiated by the Customer, the transaction is immediately debited after verification of the information.
4.4 In accordance with article L. 132-2 of the Monetary and Financial Code, the commitment to pay given by card is irrevocable.
4.5 By providing their banking information during the sale, the Customer authorizes the Company to debit their card for the amount relating to the price indicated.
4.6 The Customer confirms that he is the legal holder of the card to be debited and that he is legally entitled to use it.
We have no access to your identifiers and credit card numbers. All transactions are secured using SSL encryption, guaranteeing both the identity of the payment institution and the confidentiality of the data.
Payment in installments with PayPal is accepted.
5 – PRICE
The price is indicated in euros, all taxes included (including processing and shipping costs).
The Company reserves the right to modify its prices at any time.
Any order is invoiced on the basis of the prices in force at the time of validation, in accordance with article 3.2, of the Customer's Order.
Full payment of the price transfers ownership of the Products to the Customer.
6 – DELIVERY
All items purchased ship within 20 business days of ordering, although the majority ship within 10-12 business days.
In case of high demand, your delivery may take up to 3 weeks to arrive.
If you still have not received your purchase after 30 days, please write to us at contact@shyrz.fr
7 – WITHDRAWAL
According to article L.l21•20 of the Consumer Code, any consumer benefits from a period of 14 days to exercise their right of withdrawal without having to provide reasons or pay penalties, with the exception return costs.
This period is extended until the 1st following working day, if it expires on a Saturday, Sunday or public holiday.
The products must be returned in their packaging and in their original condition with the order number.
For more information regarding the return address, please contact us at contact@shyrz.fr
8 – CANCELLATION
8.1 In accordance with articles L. 216-1 et seq. of the Consumer Code, and in the event that the Company has not respected the delivery deadline addressed to the Customer, the Customer has, subject to article 8.2, the right to the possibility of canceling your Order by sending it to contact@shyrz.fr
8.2 No cancellation is possible in the event of a delivery delay due to an address error attributable to the Customer.
8.3 In the event of cancellation, in accordance with this article 7, the Company is required to reimburse all sums paid (including delivery costs) by the Customer no later than 14 (fourteen) days following the date on which the Company receives the Customer's request notifying him of the cancellation.
9 – CUSTOMER COMMITMENT
9.1 The Customer declares that they are of legal age or otherwise undertakes to obtain authorization from their parents or guardian exercising parental authority, the latter remaining in any event guarantors of compliance with these General Terms and Conditions, which the Customer expressly declares to know and accept. .
9.2 The Customer undertakes to make strictly personal and exclusive use for any commercial purpose of the Products ordered from the Service.
11 – COMPANY GUARANTEES
All Products on sale on the Website benefit from the legal guarantee of conformity (L211-4 of the Consumer Code) allowing the User to return defective or non-compliant products delivered.
-Article L2ll-4 of the Consumer Code: The seller is required to deliver compliant goods existing at the time of delivery.
For any non - compliant product, it is possible to contact us at the following address contact@shyrz.fr in order to find a solution .
12 - FORCE MAJEURE
The Company's liability cannot be called into question if the non-execution or delay in the execution of one of its obligations described in these General Terms and Conditions results from a case of force majeure, as defined and retained. by the jurisprudence of French courts and tribunals.
13 - INTELLECTUAL PROPERTY
All elements of the Website, including the underlying technology, are protected by copyright, trademarks or patents.
Likewise, the brands, logos, designs and models appearing on the website are the exclusive property of the company ECLIPSE CORP.
They cannot therefore be used under penalty of counterfeiting.
We consider that you accept and agree with these terms & conditions by placing an order on our store.
Congratulations, you have made the effort to read our T&Cs. Use the code “CGV” on your order.
This is our way of thanking you 😉